Likewise, users will also be required to re-enter their login credentials and authenticate themselves once more using their preferred authenticator app. From here, you will also need to enter your credentials again and authenticate using your authenticator app.Īs an additional security measure, LastPass users will then be asked to verify their location one more time when they login to a website or app using the service again.
Once this is done, you’ll need to verify your location the next time you login to a website or an app using the service. If you follow the guide linked above, it explains the detailed procedure that’s required to reset the pairing between LastPass and your preferred authenticator app.
If you’ve been locked out of your LastPass account as a result of this change, the company has provided a step-by-step guide in a detailed support document. What to do if you’ve been locked out of your LastPass account
Improvements to keep your passwords safer are always a welcome addition to the best password managers but if these upgrades prevent you from logging back into your account and make it near impossible to access your credentials, it’s easy to see why affected LastPass customers are upset with the change even though it was designed to make the platform more secure.
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